All 11 retail locations within the Sunshine Ace Hardware family earned Pinnacle Performance Retailing status through “Higher Ground,” Ace Hardware’s strategic growth plan.
Pinnacle stores must meet stringent company benchmarks for retail excellence, which includes high customer satisfaction ratings, extensive associate training, quick fulfillment of online orders, growth in business-to-business sales and other criteria.
Sunshine Ace operates nine hardware stores in Collier, Lee, Charlotte and Pinellas counties, as well as two Crowder Bros. Ace Hardware stores in Manatee County.
“Ace Hardware considers Pinnacle stores as models for more than 5,500 Ace locations worldwide,” said Michael Wynn, president of Sunshine Ace Hardware. “I am immeasurably proud that of all the multi-store chains in the country, Sunshine is one of the only chains where all locations achieved the coveted Pinnacle recognition. This achievement speaks to our team living our core values and their consistent execution of excellence to the communities we serve each and every day.”
“We are proud of our store and support teams for exceeding Ace’s targets for employee engagement, customer service, product in stock, curbside pickup speed and many other critical components of Sunshine’s ability to be helpful to our associates and neighbors,” added Scott Hamblen, Sunshine Ace’s chief merchandising and marketing officer.
Associates at Sunshine Ace, family owned and operated since 1958, promote 10 core values in the workplace: Deliver Sunshine; Care for your Neighbor; Build Honest Relationships; Inspire Confidence; Own It; Be Humble; Support Each Other; Create Solutions through Imagination; Love, Laugh, Work Hard; and Drive Results.
About Sunshine Ace Hardware
Family-owned and operated since 1958, Sunshine Ace Hardware is one of Florida’s largest family-owned home improvement retailers. The Naples-based company operates nine locations in Collier, Lee, Charlotte and Pinellas counties, as well as two Crowder Bros. stores in Manatee County. Each store is staffed by friendly, knowledgeable associates known for going the extra mile to help commercial and residential customers find the right tools for their jobs. Sunshine Ace is the region’s go-to source for power equipment, paint, hardware, fishing gear, plumbing products, electrical supplies, gifts and home improvement products, including name brands like Benjamin Moore, STIHL, Milwaukee, Scotts, Weber, Big Green Egg, Penn and Shimano. Through its Helpful Hub, Sunshine Ace provides services like screen repair, key cutting and color matching, as well as delivery and assembly for grills, power tools and more. Sunshine Ace offers three convenient options to shop: in-store, curbside pickup and online with home delivery. For operating hours and locations, please visit SunshineAce.com.